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Clivo

Click Virtual Office

Virtual care services_

Clivo is a remote support solution that allows people, both internal and external to an organization, to communicate easily, quickly, and securely through a multi-channel video conferencing platform from any device.

This platform is designed to facilitate assistance in carrying out procedures, consultations or offering advice without the need to physically go to an office.

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Appointment management

  • Appointment required
  • Express appointment
  • Appointment management
  • Integrated agenda
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Videoconference

  • Multiconference
  • Encrypted recording
  • Waiting room
  • Screen sharing
  • Document exchange
  • Translations and transcriptions
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Back Office

  • Service management, roles, and personalization
  • Configuration at the organization, area, and service level
  • Prior submission of documents
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_A comprehensive, agile and accessible platform

Clivo allows you to build virtual customer service offices that adapt to the needs of the project.

  • Efficiency: Agility in time and form.
  • Security: Privacy and integration.
  • User experience: Intuitive and easy to use.

All in one placeenvironment

We align ourselves with the specific needs of each organization, avoiding rigid architectures and always respecting system interoperability, as well as technological, contractual, or learning requirements that could hinder the transformation process. Clivo offers a wide variety of existing and/or third-party integrations and extensions to provide the best possible support.

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Secure authentication and identification

Biometric ID verification, SMS key verification, integration with corporate systems, EUDIWallet Digital ID, Eidas2...

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Intuitive user experience

Easy to use and requires no additional installation.

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Improvement of administrative processes

Multi-conference and multi-channel (video call, chat, messaging...)

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Process customization

Service management and configurable themes

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Advanced virtual assistance

Appointment scheduling, appointment management, and integrated third-party calendar.

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Advanced electronic contracting

Screen sharing, traceability, and secure document delivery.

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Digitization of business processes

Videoconference with encrypted recording.

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Improved communications

Transcription and chat with simultaneous translation in more than 50 languages.

Trusted by ALTIA _

We help public and private companies implement their support services, corporate onboardings, or other communication services where information security is critical.

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