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Virtual care services_

Clivo is a remote support solution that allows people, both internal and external to an organization, to communicate easily, quickly, and securely through a multi-channel video conferencing platform from any device.

This platform is designed to facilitate assistance in carrying out procedures, consultations or offering advice without the need to physically go to an office.

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Appointment management

  • Appointment required
  • Express appointment
  • Appointment management
  • Integrated agenda
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Videoconference

  • Multiconference
  • Encrypted recording
  • Waiting room
  • Screen sharing
  • Document exchange
  • Translations and transcriptions
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Back Office

  • Service management, roles, and personalization
  • Configuration at the organization, area, and service level
  • Prior submission of documents
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_A comprehensive, agile and accessible platform

Clivo allows you to build virtual customer service offices that adapt to the needs of the project.

  • Efficiency: Agility in time and form.
  • Security: Privacy and integration.
  • User experience: Intuitive and easy to use.

All in one placeenvironment

We align ourselves with the specific needs of each organization, avoiding rigid architectures and always respecting system interoperability, as well as technological, contractual, or learning requirements that could hinder the transformation process. Clivo offers a wide variety of existing and/or third-party integrations and extensions to provide the best possible support.

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Secure authentication and identification

Biometric ID verification, SMS key verification, integration with corporate systems, EUDIWallet Digital ID, Eidas2...

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Intuitive user experience

Easy to use and requires no additional installation.

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Improvement of administrative processes

Multi-conference and multi-channel (video call, chat, messaging...)

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Process customization

Service management and configurable themes

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Advanced virtual assistance

Appointment scheduling, appointment management, and integrated third-party calendar.

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Advanced electronic contracting

Screen sharing, traceability, and secure document delivery.

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Digitization of business processes

Videoconference with encrypted recording.

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Improved communications

Transcription and chat with simultaneous translation in more than 50 languages.

Trusted by ALTIA _

We help public and private companies implement their support services, corporate onboardings, or other communication services where information security is critical.

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Terms and conditions

I agree that ALTIA may use or process my personal information for the purpose of completing this request in accordance with ALTIA's Privacy Protection Processing.

Altia Consultores, S.A. informs you that, in compliance with the provisions of the General Data Protection Regulation (2016/679, of April 27, 2016) and the Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights, The personal data you provide through this form will be processed by Altia in order to manage the registration for the event and communicate with the participants. By completing the form you consent to the processing of your personal data for the indicated purposes. Your data will not be communicated to third parties. You can withdraw your consent, exercise your rights in terms of data protection rights, as well as consult additional information on data protection through the following link:https://www.altiacompany.es/en/legal-information.
 

 

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